How much do I need to order?

There is no minimum order quantity as such but larger orders can take advantage of our excellent delivery service and there is more scope to get discounted prices.

Is it possible to order without an account?

Yes of course, this is normally done for any potential customers that collect from us.

How can I pay for my order?

We accept cash, cheque, BACs and PayPal

Can I get better prices for larger quantities?

Packaging is a quantity sensitive product. Obliviously price is negotiable when ordering large quantities, please contact us for further details

Can I buy custom made packaging?

For custom sized and bespoke packaging (including printed packaging), please do not hesitate to get in touch.

Can I open an account?

Yes – we ask all customers to create an account, to help track their order history and store their address details. Registering also makes placing future orders a far simpler process.

Can I return items?

We do accept returns; we only ask that you inform us with 10 working days. You only have to send the products back to us, at your own cost, unused and undamaged in the original packaging. We will arrange a credit, exchange or refund

Can I set up multiple delivery addresses?

Yes of course, we are more than happy to deliver to multiple addresses. Please see the delivery section for full details.

What are your terms and conditions?

All account customers can take advantage of 30 day credit once references confirmed, we do ask for initial orders to be paid up front.

How will I receive an invoice?

That is totally down to the individual, you can requested a posted or emailed invoice.

Find the right products

We have a vast range of over 1200 office & packaging supplies here. If you're unsure on what is best for your application, our team will be happy to assist

Get a Quote

Submit your requirements using our enquiry form or call us on 0121 523 5454 and our team will come back to you with a quote, lead times and payment options typically within a few hours or less

Place your order

Once you're happy to proceed, one of our dedicated account managers will be happy to process and dispatch your order.  Simply call us on 0121  523 5454  or schedule a time for us to call you using our order form

Did you know...

We've been established for over 90 years, and the reason we've been around that long is because we go beyond simply supplying office & packaging supplies and actually help our customers to reduce waste, pack faster and save money.

What our customers say about us

Throughout our relationship with JFA Ball they have demonstrated an on-going commitment to find cost efficient solutions to all our packaging needs. JFA Ball have a broad understanding and insight of the market which helps aid any new product implementation.

Phil | Packaging Merchant, Birmingham

JFA Ball continue to work with our warehouse and other vital departments to ensuring our ever-changing needs are delivered and met, they are always on hand for quick fire solutions to any new problems. They are exactly what we need, supporting an ever growing business, requiring more than just a packaging provider through an incredible and expansive array of challenges.

Matthew | Printing Company, Birmingham

Excellent service from JFA Ball, they know exactly what we want. It takes a 10 second phone call and the goods are with us first thing the following day.

Ian | Fruit & Vegetable Wholesaler, Birmingham

JFA Ball cater for our packaging and office stationary needs, they really are a one stop shop with excellent service which enables us to concentrate fully on other areas of business.

Laura | Metal Fabricators, Birmingham

We send out the majority of our business on courier and, as you can imagine, have previously had a fair few goods damaged in transit but since working closely with JFA Ball that statistic has drastically decreased. In that respect they are more of a business partner than a supplier, working with us to figure out the best solutions to all our packaging needs.

Lee | Kitchen Splashback Retailer, West Bromwich

JFA Ball have allowed us to free up warehouse space by agreeing to source and store our customized cartons. It’s just a matter of a simple email to call off whatever we require and the delivery is with us the following day.

Natasha | Luxury Bathroom Component Manufacturer, Birmingham

JFA Ball really go the extra mile, not only do they have excellent service and excellent products but they’ve been massive help when we’ve been moving or opening new premises.

Sue | Top Solicitor Firm, Birmingham

It’s a pleasure to work with JFA Ball, no request is too big. They deliver next day as standard and when urgently needed they’ve gone the extra mile and delivered same day (in fact within the hour in some urgent cases).

Spencer | Metal Alloy Supplier, Birmingham

Who we work with




Delivery & Shipping

We offer FREE next day delivery on stock items for local customers in Birmingham & the West Midlands.  For all other orders we typically....

How we are supporting our customers
during COVID-19

We would like to let our valued customers know that we are still open for business and available to fulfill your packaging needs! Our deliveries are still running and our opening hours are also operating as normal. 


We can provide advice and assistance over the phone so please contact us today and we will respond to you as soon as we can.


Many thanks and stay safe!



The JFA Ball team